Privacy Policy

Privacy Policy

Introduction

Welcome to https://book-a-yacht.terratrek.net (hereafter referred to as “Book a Yacht,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://book-a-yacht.terratrek.net
  2. All associated mobile and desktop applications
  3. Services and products offered through our platform
  4. Interactions with our users, whether online or offline

Important Note: This policy does not extend to third-party services or platforms that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up for an account and use our applications and services as an authorized user.
  2. You visit our websites and explore the content, features, or services we offer.
  3. You communicate with us via emails, phone calls, text messages (SMS), or any other channel.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide tailored services. The types of data collected include:

  1. Account Information: Details related to your registration, such as name, email address, user ID, and password.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: Financial records and banking information (if you choose to store it) for financial transactions and account management.
  4. Purchase Information: Details of your bookings, including trip dates, locations, and associated costs.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to deliver personalized content and advertisements.
  6. Location Data: Geographic coordinates and location-based services data to provide location-specific services.
  7. Feedback: Reviews, ratings, comments, and suggestions you share with us to improve our services.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about products or services that interest you, including preferences and purchase history.

We gather this data through various methods: user input forms, online interactions, analytics tools, cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website, such as secure login and navigation.
  2. Preference: Remembering your preferences, such as language settings and display options.
  3. Analytics: Tracking website usage to analyze user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by applicable law. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize your data securely. This process ensures that your information is not retained beyond its intended use.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and obtain a copy of it.
  • Rectification: The right to correct or update inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to erase your personal data.
  • Restriction: You may request restrictions on the processing of your data in specific situations.
  • Portability: The ability to receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Oppose the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your legal interests.

To exercise any of these rights or have questions about your data, please contact our privacy team at your earliest convenience.

Changes to Policy

Book a Yacht reserves the right to update or modify this Privacy Policy at any time. We will post the updated policy on our website and notify you through an email notification (if applicable). We encourage you to review this page periodically for any changes.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

We appreciate your trust in us. By using our services, you agree to the terms outlined in this Privacy Policy.